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May 29, 2013 at 11:00 am in reply to: Don't forget tech support – a vital resource for supporting learners #4127GrainneHamiltonMember
Hi Niall
I think you hit on a key point here. It depends on the team behind the learning but on the whole, I think it helps to have a certain amount of technical know-how when facilitating technology enhanced learning. It is easier to troubleshoot if you have some knowledge of the technology and potential technical challenges learners might face. The online courses I have run with educators, have always been fully online and immersive to ensure participants have a first hand understanding of the kinds of technical challenges and ensuing frustrations that can arise. I think ensuring adequate time is provided at the start of a period of learning to check tools / systems, access to them and to just become familiar with the technologies being used is important.
GrainneHamiltonMemberHi Sancha
I’m interested in your thoughts about how you interact in an online context…
‘Maybe it’s easier to take a risk on being “wrong” or being a twit in an online forum.’ Do you think it helps if you are in a co-operative environment, ie would you mind ‘being a twit’ in a forum where people were not very constructive in their comments?
Your comment: ‘Peer support is lovely, but I’d still be learning without it’ would be applicable to many learners I imagine. I wonder if we appreciate peer input more in certain contexts or at different stages in our learning?
GrainneHamiltonMemberHi Sancha
I’m interested in your thoughts about how you interact in an online context…
‘Maybe it’s easier to take a risk on being “wrong” or being a twit in an online forum.’ Do you think it helps if you are in a co-operative environment, ie would you mind ‘being a twit’ in a forum where people were not very constructive in their comments?
Your comment: ‘Peer support is lovely, but I’d still be learning without it’ would be applicable to many learners I imagine. I wonder if we appreciate peer input more in certain contexts or at different stages in our learning?
Grainne
GrainneHamiltonMemberHi Sandra
I think you have picked out some key points in relation to challenges for online learners, and therefore key areas to try to address in the learning design and facilitation – time management, setting expectations, trying to cater for a range of devices (and needs), activities that help foster a group dynamic, some people finding it easier to contribute to a conversation than others. During the online courses I have run, often with people who are learning online for the first time, I have been told by people who would normally be a little reticent in speaking up in a face-to-face situation, that they are more comfortable contributing in an online context. I do think creating a safe environment for people to contribute within is vital for this, which I believe can be supported through the design and as you rightly point out, through catering for the needs of a variety of potential learners, such as considering language, culture and additional support needs. I think Nancy White will talk a little more about how learning design can help address this and some of the other challenges you point out, in her webinar this week.
I find your point about some subjects perhaps lending themselves to peer discussion more than others an interesting thought. To take your maths example, I wonder if there could still be room for discussion around the workings that lead towards the solution? That raises the further question, is it useful to encourage peer discussion around a subject where the answers are more convergent than divergent, eg is the peer discussion a useful activity for other reasons, such as helping to create a sense of community which might pay dividends at a later point in the course, such as at revision time?
Grainne
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