Running virtual open days is a part of my role and one which I recently felt demanded new skills and insights, which I will try and match to the typology..
1a. I know t hat the virtual open day draws in interest from the global community to understand online study
1b. I know that students fall into school leavers, mature graduates mid-course undergraduates.
2a. I know how to manage the initial set up to allow access to the event.
2b. If the technology fails, I know how to adopt alternative methods such as Skype.
3. If a participant were to post something inappropriate to the text chat, I would delete it.
4. My motivation is to provide potential students with a positive experience, which in turn will motivate them to register.
That’s my recent learning.
Charlotte